Terms of payment depend on payment models. There are two models: invoicing or credit card. Invoices are charged within 15 days. Credit cards are charged at the end of each month
We are flexible in terms of specifications e.g. projects codes, users, departments etc. We will adjust to your requirements
Yes, if you have subscription model
You can send an email to request@nomorehours.com or upload your files and instructions to our platform https://app.nomorehours.com Our local support team will contact in case any clarification is needed
As part of our onboarding process, we ask how you prefer to manage payment. We tailor our service to your preferences, so if you want to approve all tasks of more than 50 USD, for example, then that is how all of your tasks are managed. You can also specify on your own at https://app.nomorehours.com
Specialists work 24/7 from all time zones. If you want to send tasks outside our opening hours you can get it started via our platform https://app.nomorehours.com/ Our algorithm will allocate the project to the best-suited specialist
During the past two years, we have missed the deadline on less than 0.5% of projects. We do not make guarantees or offer refunds in the unlikely event that we miss a deadline
Our business model is designed to deliver high quality by: 1) Thoroughly screening, testing and vetting all specialists 2) Our local team takes ownership, reviews and approves all projects
As part of our on-boarding process, we make sure your company’s unique style and templates are documented and integrated into our delivery and quality processes
You can either pay per task or sign a subscription to save costs. Please see our pricing for a full overview https://nomorehours.com/pricing-simple-hourly-smart-low-costs
There is no startup fee or any other type of fee
As the majority of our costs are in USD, we also invoice our customers in USD. If you prefer another currency, the exchange rate will be set the day of the transaction based on the mid-market price according to www.xe.com
The overall conditions will be outlined to you when you begin to work with us. For more details please reach out
Let us know what your requirements are and what it takes to meet them, and we will do the rest
Yes. We apply the most up-to-date web security and have tailored our internal process to limit exposure, including requiring anyone with access to project information to sign strict Non-Disclosure agreements and use two-way authentication to log into our platform
As part of our rigorous vetting process all specialists must sign a strict Non-Disclosure Agreement, making them liable for any damage or loss resulting from their failure to follow confidentiality protocol. Aditionally, vetted specialists must use two-way authentication to log into our platform
Internally we apply three simple rules: 1) All employees sign strict NDAs 2) Employees must not write down & disseminate or in any other way share customer information 3) Lack of compliance with rule 1 or 2 will result in immediate termination of the employee and result in appropriate legal action
No - you simply need to email us and we will take it from there.
We assess IQ, communication skills, and simulate a realistic project for each applicant. Less than 1% are accepted onto our project delivery platform. The few that do are either experts in PowerPoint or business research. Everyone sign strict NDAs and conduct thorough interviews and need to use two-way authentication to log into our platform
Our platform is designed to enable specialists from all over the world to register in order to take advantage of differences in time zones